What happens when you take my rugs out of the house for cleaning?

Most area rugs need extra attention during the cleaning process, often due to heavy soiling, delicate specialty fibers, questionable dyes, and pet damage. Their construction is not at all like carpet, and more steps need to be taken to thoroughly, safely clean a rug.
Not all of these steps can be performed in your home. We use specialized equipment and cleaning products designed specifically for various fibers found in area rugs, and the drying needs to be done in a temperature and humidity-controlled environment.
Our technicians will give your rug a cursory inspection in your home, noting any obvious problems or special conditions.

Here’s what happens once it arrives at our facility:

  • A more detailed pre-inspection in a designated, well-lit area of our shop is performed. We inspect for any visible and hidden pre-existing damage to the rug and the dyes.
  • A dye stability test is implemented, especially when there is existing pet urine damage, or visible signs of colour migration.
  • The best type of cleaning method for each of your rugs is determined. Every rug is different, and no two cleaning methods are ever truly the same. We will contact you with our findings once this step has been completed, and if we have spotted any red-flag issues, we will alert you to them at this time.
  • After pre-inspecting, and prior to washing your rugs, a very thorough dusting is done to remove as much of the loose particulate soil as we can. Skipping this step results in muddy wash water, so we pay special attention to dry soil removal. Just like our customizable wash process, our dusting methods will vary depending on the condition of the rug in question.
  • Your rugs are now cleaned using whichever method we determined to be the safest upon pre-inspection.
  • Post-cleaning, your rugs are inspected again. Stains and spots that remain will be removed, and specialty services like hand repairs and UV damage corrective dyeing or colour correction of permanent stains are done at this time. These processes are more an art than a science, and often take a few days to a couple of weeks to complete.
  • Additional services like fiber protector, odour control, and moth protection are applied next, and custom fit rug cushions are also done at this time.
  • Finally, a last vacuum, fringe detailing, and grooming are done before preparing your rugs for delivery.
Beware of the cleaner willing to clean your rugs in the home! To use carpet cleaning equipment and higher pH solutions on your fine rugs could be very damaging to the fibers and dyes. Cleaning rugs at home like this will likely cause MORE problems than it will solve, like bleeding colours, foul odours, and mold and mildew.

WWII Era Rug

We have cleaned many rugs over the years. This small rug is special. It is a carpet without price.
Our client told us this small rug was the only thing we parents were able to save as they fled the Nazis at the beginning of WW2.

It is an honour and a true privilege to be entrusted with the cleaning and restoration of this piece.

We have cleaned many rugs over the years. This small rug is special. It is a carpet without price. Our client told us this small rug was the only thing we parents were able to save as they fled the Nazis at the beginning of WW2. It is an honour and a true privilege to be entrusted with the cleaning and restoration of this piece.

Our Location
29 Milford Ave,
North York, Ontario
M6M 2W1

t. 416 614 1985

Hours
Mon - Fri 8 a.m. - 5 p.m.
Sat - Sun Closed
Drop Off By Appointment

 
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