About Fiber Protection Services, Inc.
It’s much better to keep a spill from staining or UV fading from happening before that situation arises, but if you do need cleaning, stain removal, or color correction, we will treat your textiles with the utmost care. Our years of education and experience allows us to custom tailor our cleaning and correction methods as needed. Everything we touch is hands-on and never automated.
Fiber Protection Services, Inc.
Proud to have served the
Greater Toronto Area since 1993
All Natural Cleaning Products
We have also developed at-home use cleaning agents that are all-natural because we believe that “green” cleaning products should still be effective while simultaneously reducing the size of the footprint we leave on the planet.
HomeStars has given us a 99% Star Score
Named by Houzz one of the Greater Toronto Area’s “Best Of.”
We take great pride in the work we do, and we care about keeping your home clean and healthy!
- A Robins
Jeff and his team are truly top notch!!! I've had trouble with my white couch and dog stains. Jeff has arranged someone to come within hours to clean our couch and drugs prior to our Christmas party. Truly excellent customer service. Would highly recommend using Fibre Protect!
One week with my beautiful, custom couch and I discovered my son's t-shirt had transferred blue dye all over it! I immediately called Paul at Fiber Protection (at 830am none the less) panicked and within hours someone was at the house removing the stain! I never anticipated needing the service so soon and couldn't be more thrilled that we protected our couch when we did. It's rare to find a company so committed to customer service, Fiber Protection exceeded my expectations and reassured me they'd take care of it each step of the way. Thank you Paul and the FB team!
Where to start to tell you about the amazing service that I have received from Paul and his amazing team!! They were so professional and thorough. The experience was seamless from beginning to end and worth every penny. I felt informed on how to take care of any spots and know that if I need help, they will definitely come to my rescue. It was great money spent. I feel much more comfortable using my furniture now. Thank you Paul. You are a delightful person to deal with. Thanks again to you and your team for the quality work you did for us.
- Jason Hall
This company is at the cutting edge of fiber repair and color correction. They have invested lots of time and money in their education and their knowledge and customer service is top notch!
Spoke to Paul and he was a wealth of information. Excellent customer service. Product is also environmentally safe and friendly. I wish I knew about these folks years ago for my other pieces. Will be using them moving forward.
I used Fibre Protect for 2 different reasons . The first was to protect our new couch as we have an active family and large furry dog that lives on the couch . Paul explained the process, after care, and answered all my questions before he began The second time I used Fibre Protect was when our dog had an accident on an old piece of furniture. The technician removed the stain completely leaving no trace. We'll definitely use Fibre Protect in the as our 'go to' in the future.
- Rahul Pal
We purchased a new sofa, initially hesitant to use any protection service but believe me, we were glad we did. Paul and his team are phenominal. Spilled a half bottle of wine on a brand new grey sofa. The after care service is where you see your money's worth. Two days later (with the stain still on it) they were able to remove it in 10 minutes. Dont waste your time. Dont waste your money. Pay for this protection and never worry again.
I used Fiber Protection Services to clean a Persian hallway runner. It had not been cleaned in years. The office people were friendly. The tech's were prompt and courteous. The rug was returned in amazing condition. I would highly recomend this company.
Last year we purchased two side chairs from a great store on King Street East, Toronto. This past Christmas we also purchased a new silk and viscose area rug for our living room. We noticed some staining on the back of one chair likely due to hair products rubbing off in that one spot. We had also read that silk rugs are durable but any viscose content would wear over time based on foot traffic. FiberProtection Services came highly recommended from the store we bought our chairs. It was easy to make arrangements with Paul and he was able to provide us with an estimate and some advice about the chair, namely whether a spot cleaning might work vs. a full cleaning before protection. Paul came to our condo and brought along a great father and son team who did a great job spot cleaning the chair. They were all very informative and it was great customer service. The team then went on to protect both chairs and our silk and viscose rug. Rates were very reasonable and the estimated fee for the chair spot cleaning was reduced as it was a small area. The fiber protection kit is great to have and we now know how to treat any future stains. The chairs and rug only needed 4 hours drying before we could use them again. Impressive. We highly recommend Fiber Protection Services for any fabric cleaning and protection you may have.
- Deeps Mith
Fiber Protection Services, specifically Paul and his team, came out to protect our new expensive furniture as we were getting ready to host a big party in a few days. In total we protected 9 pieces of furniture and area rugs. Not only was the team professional, all pieces were completed thoroughly and meticulously, while also being careful with our other pieces of furniture. Paul also walked us through their product, their maintenance services, and even trained us how and when to treat different stains, with the use of their products, how to spot clean, etc. After Paul and the team left the first time, we decided to also protect our very expensive leather couch. We knew the service would be impeccable and that our couch would have only the best product used to protect it. Even though it was a last minute request, Paul went out of his way to find time in the same week while still as pleasant as the first time we met him. Our party was a hit and the whole time, we never worried about any spills or food stains since we knew we were covered with maintenance service if a serious spill happened. Paul’s fantastic customer service and willingness to go above and beyond really put us at ease and we knew we made the right choice with Fiber Protection Services. We highly recommend Fiber Protection Services and would not hesitate to use them again.
We hired Fiber Protection Services to treat four new pieces of furniture. Unfortunately there is a manufacturing flaw with two of the chairs that resulted in a blue stain bleeding through the fabric after application of the Fiber Protection Services clear solution. This is due to a blue piece of material used behind the upholstery. Although this is clearly the fault of the manufacturer Fiber Protection Services took full responsibility and made sure that the stains were removed from the chair. Customer satisfaction and care is clearly important to this company.
I had a great experience with Fibre Protection Services. I had a stain on a relatively expensive carpet that I could not get out, (I had actually made it worse). I called Fibre Protection Services, explained what had happened and they were over at my house within 1 day. They were able to get the stain out right away. They were very professional, explained what they had to do and why. I highly recommend them.